mail account password reset

marcog1956

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Hi all, i am trying to reset password on my account mail marcog1956@hotmail.com in order to signin, but unsuccessfully, because i do not receive the reset email.
Please, may you help me?
Thanks in advance
 

Anna

I am just me
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Hi all, i am trying to reset password on my account mail marcog1956@hotmail.com in order to signin, but unsuccessfully, because i do not receive the reset email.
Please, may you help me?
Thanks in advance
According to logs, your last attempt login to the account was in late May of last year (and before that it was in November of 2019), this means that the hosting account was deleted as inactive, most likely in March of last year since you had not logged in at any point before that in 2020, and thus the base account was never migrated to the new backend either. You are required to login to the account at least once every 30 days in order to keep the account as active.

You should be able to sign up for a new account though if you wish.

If you want to use the same email address you'll need to use your current forum credentials on the user step (assuming the forum account also have that email address attached).
 
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