Main domain name change did not work

[k.eytest00030]

i have a purchased .com domain name that i set up to use as the MAIN domain name with this free hosting instead of the standard subdomain (.x10.mx) using this guide: here
but now when i got to the domain, it shows me an error page.
here it is if you can help.
thank you very much

 

[Dead-i]

There is no account linked to your forum account - have you actually created your account?

If so, then please create a new support ticket from the forum account that is linked to your hosting account.

If not, then you will have to sign up with a normal subdomain (.x10.mx) and then change it later from within your Account Information Panel.

 

[k.eytest00030]

sorry, this forums account is not the same one i am using for hosting.

 

[Dead-i]

Could you please create a new support ticket from the linked Forum Account to allow me to investigate?

 

[k.eytest00030]

yes thank you very much ill do it right now

 

[Dead-i]

Your welcome