Resolved Missing files on talk2azs.x10host.com

[talk2azs]

Hi.

It appears that I have many files missing on my website along with all the changes I have made since the end of last year. Is there a way I can get my files restored from the old server as they appeared at the time of taking the old server down?

Thanks in advance for your help.

 

[Anna]

Absolutely, we have full backups from just before the servers was taken down.

From our perspective the easiest course of action is simply to redo the transfer using said backups. Have you made any changes from within the DA interface that you need to keep?

 

[talk2azs]

I did make some changes today, but I do not need to save those. Please go ahead and restore the files.

Thanks for your help.

 

[Anna]

The account has now been restored from the most recent backup. Let me know if you need any further help.

 

[talk2azs]

Hi Anna,

Everything looks great now. Thanks so much for your help and quick response. You deserve a raise in pay.

Have a great day.

 

[Anna]

You're welcome.

I'll mark this as resolved as well then.