missing files

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Vandie

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Not sure if this will help you guys fix this others problem. But when I login it still takes. Me to vox.x10 , should it not be xo2.x10 now?
 

bdistler

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Not sure if this will help you guys fix this others problem. But when I login it still takes. Me to vox.x10 , should it not be xo2.x10 now?
they are same server - Vox was the old hardware - the name you see at log-in will change when they are done with software updates
both names now have the same IP and same hardware
xo2 = (old Vox) - IP: 198.91.81.4
 

Vandie

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kk , its just bit annoying that i lost all my files of which i had yet to do a backup
 

bdistler

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Your site and data files are not "gone" - they have backups - Admins are still working on restoring files for users that have issues with them
 

Vandie

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just thought id add that i cant add my domains... (just bought one from 123-reg yesterday)( http://www.vandie.co.uk )
it says its not pointing at the correct dns server but it is.
 
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