Move to illuminated hosting due to Boru update error please

[josephincharge54]

Dear Sir,

This post is regard to the loss of all my data (from root directory) after the Boru server update. Ref: Anna's post (http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html )

As suggested by one of your kind service helpers, can you upgrade me to illuminated hosting please?
Ref: Smith6612's reply on my thread (http://x10hosting.com/forums/free-hosting/165431-lost-all-data.html )

Thank you very much!

 

[Anna]

Escalating for further handling.

ps. there really was no need to open a new thread, we'd eventually have gotten to the other thread as well. I'm going to close that other thread to avoid confusion though.