My account stills suspended

[electronikytecnologia89]

Hello and good morning to everyone, i just want to ask one question, where can i find the "unsuspend button" i cant find it :S and second if theres no unsuspend button how can i get unsuspended?? (i tried login into the forum and then trying to unsuspend) the my account was suspended was for forum inactivity, im now active, so how can i get my account unsuspended??

Thanks in advance have a nice day

 

[descalzo]

This Forum account does not have a Free Hosting Account linked to it. So you are not suspended.

 

[stpvoice]

Hello,

It appears as though your account may have been terminated after a suspension of more than 14 days. What was your old cPanel username, so I can double check in the system?

 

[electronikytecnologia89]

i think it was toroman or toroma

 

[Anna]

I find nothing on either of those. Not even a termination report.

 

[electronikytecnologia89]

Oh no!

Your x10Hosting free web hosting account toritoma has been suspended. Access to this hosting account has been restricted until the suspension has been resolved.

The details of this suspension can be viewed under the client account panel as well as the steps that need to be taken to return your account to good standing.

You can access the client account panel using the following URL: http://x10hosting.com/control

We now offer an option to prevent account inactivity and increase resource usage limits. For a small fee, you can upgrade your hosting account to x10Hosting Prime, which will prevent these suspensions from occuring during the duration of the subscription. Upgraded accounts are given multiple other perks alongside inactivity prevention. If you'd like more information on this upgrade please visit http://x10hosting.com/prime-membership
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This is the web hosting suspesion mail i got from x10 hosting, can it be useful for something?

 

[Livewire]

Yes, cause it shows the cpanel username was actually toritoma, which is why we couldn't find it.

The bad news though is I found it in the termination report system. Termination: 2011-04-27 (April 27th), Node Stoli, Username Toritoma, Hosting account suspended for 15.11 days. The system terminated it after an unresolved suspension, and all data went with it.

We cannot recover the account; you're more than welcome to sign up again, but we can't retrieve anything that was on the old account.