my forum is not working, which do I use "Localhost" or "mysql.x10hosting.com"

[Mentor]

Since the Stoli server move my forum has not worked.

* I upgraded PHP from Basic to Intermediate because apparently this was reset to Basic upon the move.

* I created a new SQL database because the previous one was no longer there.

* When I created a new user for the database I could only use a maximum of seven characters, so I had to change this in the Settings file of the forum.

* I added azx10gxk_ to the db_user.

? Which character encoding do use in the Text Editor: utf-8, us-ascii or iso-8859-1?

? The FAQ's say to use "mysql.x10hosting.com". Someone on the forum say to use "localhost". Which is correct?

These are the errors that I am getting:

Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

Table 'azx10gxk_PrivateName.smf_settings' doesn't exist

 

[Dan]

I think both should work.
If you are having real problems, you might want to try reinstalling the forum...

For official support, create a ticket at: http://support.x10hosting.com

 

[Mentor]

I didn't have a problem until the server move.
When I re-upgraded the PHP (due to the server move), there was an error msg. I believe it said to contact staff. There was another msg that said Upgrade was pending. The next day the PHP status showed Intermediate. So, I don't know if this had happened properly or has anything to do with the problem.

I believe it may have something to do with the settings. It would be easier to get these right rather than reinstall the forum.

I have submitted a Ticket in Support.
Edit:
What happened to my SQL database?
It was NOT there after the server move.Does x10 have a backup of this?

I believe THIS is the problem!

 

[compwhizii]

I didn't have a problem until the server move.
When I re-upgraded the PHP (due to the server move), there was an error msg. I believe it said to contact staff. There was another msg that said Upgrade was pending. The next day the PHP status showed Intermediate. So, I don't know if this had happened properly or has anything to do with the problem.

I believe it may have something to do with the settings. It would be easier to get these right rather than reinstall the forum.

I have submitted a Ticket in Support.
Edit:
What happened to my SQL database?
It was NOT there after the server move.Does x10 have a backup of this?

I believe THIS is the problem!

x10 does not have a backup of your database. And you need to use localhost as the database server.

 

[Mentor]

Where is my SQL database? Where did it go? Why is it not there now?

 

[GTKILLA]

the cpanel would tell you how much databases you have. Maybe it got deleted somehow? o.o

 

[compwhizii]

Not sure, Please open a support ticket in the new support system, a staff member will help you there.

http://support.x10hosting.com/

 

[Mentor]

I have submitted a Ticket in Support, I would like Corey to answer my questions.