my hosting does not want to give me ssl certificate

[infinityxso]

Hello, I am having a problem with my free hosting, when trying to obtain an SSL certificate I get this error:

Domain does not exist on the system. Unable to find infinityxx.x10.mx in /etc/virtual/domainowners, and domain is not set as hostname (servername) in DirectAdmin configuration. Exiting...
no valid domain found - exiting

and I don't know what to do to solve it, if you could help me

 

[karrx10h]

If you finally decide to try [my method], first of all, backup all your email folders for that domain.