My Site deleted?

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helinabarbie31

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So I've been pretty busy for the past month or so and I wanted to get back to my site, but because I hadn't logged in your Forum a month it had been deleted. Now I know that can be undone so I went to un-suspend it, but for some reason that page didn't work well so I decided to try the day after... only next day my site no longer existed. Really - the address doesn't exist anymore.
This was it by the way : http://winxhelina.x10.bz/
So What happened and can I get my site back somehow?
Helina
 

Dead-i

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I'm afraid that if you do not unsuspend your account within a few days after it is suspended, it is permanently terminated.

As stated in the Backups section of our TOS, it is the customer's responsibility to take backups, not x10.
Therefore, I personally hope you have followed this advice and have some backups you can use :)

Since your account has been deleted, you are free to create a new account.
 

Anna

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to clarify it's not a few days for the account to be terminated after suspension, the account will be in a suspended state for at least 14 days before being terminated.
 

helinabarbie31

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I'm afraid that if you do not unsuspend your account within a few days after it is suspended, it is permanently terminated.

As stated in the Backups section of our TOS, it is the customer's responsibility to take backups, not x10.
Therefore, I personally hope you have followed this advice and have some backups you can use :)

Since your account has been deleted, you are free to create a new account.

Well I took you up to that offer andgot the following message

We have disabled registrations from your country of origin due to continued abuse.


...... So...... Please take no offense in this, but Is there anything I can do besides changing a service provider?
 
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