My two factor authentication is active - Cannot access my account

[Anna]

ok - so what do i do now -

the email address that i have saved for my login that i was able to login with all before this two factor authentcation was initiated i was logging in to my DTF.X10.MX..

nothing to do with FOXSTATS ..

how do i get my files back for DTF.X10.MX?

foxstats forum account is associated with that domain... For SSO page and server nothing is changed, it is ONLY when you login here at the forums that you should be using foxstats as your username.

 

[foxstats]

foxstats forum account is associated with that domain... For SSO page and server nothing is changed, it is ONLY when you login here at the forums that you should be using foxstats as your username.

Ok soo i have logged into the forum page with foxstats - and i am still not able to login to DTF.X10.MX with the email address yyaahhbb@gmail.com - //


i feel like there is an issue with what ever has changed and its not redirecting me to my CPANEL -

i get to the point where it says My name " David " and my username dtfx10m2 and domain dtf.x10.mx ..

when open CPANEL highlights - it then goes to that page - // problem redirecting -
shows please see attachment -

 

[Anna]

I agree that something is in the works, your IP is not blocked, I have been looking at a possible chance that the failed two-steps have blocked it somewhere other then our firewall, and it is not in the other known place.

 

[spacresx]

@ yahhb

If you try going to https://x12.x10hosting.com:2222/CMD_LOGIN
can you use the Username: dtfx10m2 with your forum password ?

the site http://dtf.x10.mx appears to be working.
i visit it and just see a login form.

just curious, do you have a ftp program to download with ?
if you do, does it work?

 

[foxstats]

@ yahhb

If you try going to https://x12.x10hosting.com:2222/CMD_LOGIN
can you use the Username: dtfx10m2 with your forum password ?

the site http://dtf.x10.mx appears to be working.
i visit it and just see a login form.

just curious, do you have a ftp program to download with ?
if you do, does it work?

no its automatically saved as my email address their form is only accepting email address.. i tried my username -

ummm i just tried my FTP and i am able to login with the same credentials - ..
lets me go in - //

yeahh my website works not a problem -

its just trying to open my CPANEL is the issue theres a REDIRECT some where that i cant see where or what the error is - /// ,,,

 

[foxstats]

FYI, FOXSTATS and YAHHB im the same person - lol @ spacresx

 

[Anna]

The direct login link for DA as noted by spacresx would only accept a username (dtfx10m2)

Good to know you can login through ftp, that means the issue is not an IP block in place at least.

 

[spacresx]

ummm i just tried my FTP and i am able to login with the same credentials - ..
lets me go in - //

If your ftp program lets you in, you can get to your files at least.
you should use the same credentials that your ftp uses.

when you login @ https://x12.x10hosting.com:2222/CMD_LOGIN
you cannot use an email address to log in (its rejected)
thats why i suggested the Username: dtfx10m2 you mentioned in your post.

But using the https://x10hosting.com/sso/login it does allow emails.

 

[foxstats]

If your ftp program lets you in, you can get to your files at least.
you should use the same credentials that your ftp uses.

when you login @ https://x12.x10hosting.com:2222/CMD_LOGIN
you cannot use an email address to log in (its rejected)
thats why i suggested the Username: dtfx10m2 you mentioned in your post.

But using the https://x10hosting.com/sso/login it does allow emails.

when i paste the llink you provided it gives me the login form for a username and password -

when i use the username you provided - foxstats and the same password - says invalid credentials -

then i tried username dtfx10m2 - with my password - and lets me in and i can see it go to the same page where it LIGHTS UP to open my CPANEL -- however when i did that it still shows me the say error message with " there has been a problem redirecting this page" etc etc

with the signed in successfull at the top bold letters - /// when i click open CPANEL

this is a weirddd onee --- i wonder what happened lol why does it not like me?

 

[Anna]

when i paste the llink you provided it gives me the login form for a username and password -

when i use the username you provided - foxstats and the same password - says invalid credentials -

then i tried username dtfx10m2 - with my password - and lets me in and i can see it go to the same page where it LIGHTS UP to open my CPANEL -- however when i did that it still shows me the say error message with " there has been a problem redirecting this page" etc etc

with the signed in successfull at the top bold letters - /// when i click open CPANEL

this is a weirddd onee --- i wonder what happened lol why does it not like me?

Would you mind if I set a temp password for DA and attempt to login to your account, to verify if the issue is account or connection?

 

[foxstats]

Would you mind if I set a temp password for DA and attempt to login to your account, to verify if the issue is account or connection?

Goo for it - whatever works for you -

i feel its a re directional issue-