my website seems to have been reset to the default design

Status
Not open for further replies.

elemen80

New Member
Messages
9
Reaction score
0
Points
1
Hello,
a while ago my account was suspended, then unsuspended
and after it was unsuspended i noticed that my website design was changed back how it was
originally.
i had costumized the background image, but once my account got unsuspended it went back to the original image, i dont know if that makes sense, but i was wondering if there is anything that the admins can do to change it back to how it was before my account was suspended

'thanks
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
A suspension should not cause any files to be reverted.
Could there be any cache setup on your account that might have overwrote your changes?
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
Lots of CMSs (portals, forum softwares, etc) use caches.

I see that your website home site is using Joomla, which does cache certain things. Since it is 3rd party software we can't really help here, but a quick Google search brings up this page.
 

elemen80

New Member
Messages
9
Reaction score
0
Points
1
Lots of CMSs (portals, forum softwares, etc) use caches.

I see that your website home site is using Joomla, which does cache certain things. Since it is 3rd party software we can't really help here, but a quick Google search brings up this page.


thank you, i managed to cache it, but now it has a different background,
and i cant find the file in which i change the template info,
 
Status
Not open for further replies.
Top