my website shows suspended page

[saltyboy]

when i open my website it shows this page http://staff.x10hosting.com/suspended.page/ how i can resolve it.
and my cpanel account not login.

 

[Zubair]

Hello,

This should be fixed now.

 

[saltyboy]

but cpanel login issue not solved yet.

 

[calistoy]

Have you tried changing or resetting your password in your account panel?

 

[Jarryd]

Hello,

To allow us to better serve our customers i am closing this thread which will allow the staff members to see which threads have or haven't been answered, this does not mean we don't wan't to help with your problem. We are fully aware of your problem and request that if you require to reply to your ticket, please just re-open the same ticket using the open thread button. This can be located in the "administrative" drop down menu at the top of the original post.

 

[saltyboy]

yes i reset my password but no success.

 

[calistoy]

Where are you attempting to sign into your cPanel?

 

[saltyboy]

https://starka.x10hosting.com:2083/

&

http://x10hosting.com:2082/

 

[Zubair]

http://x10hosting.com:2082/ is not valid, try login at http://starka.x10hosting.com:2082

 

[saltyboy]

Login Attempt Failed!
at http://starka.x10hosting.com:2082/login/

 

[Zubair]

Please try resetting your password once again.
Login to http://x10hosting.com/control/login.php with forums username and password.
Go to "Hosting" on TOP navigation, ----> Then Click on "update password". There you can change your password. put forums password in "Current Password" field.

Note: After this process, password for your client account, cPanel, and forums will become same.

 

[saltyboy]

Please try resetting your password once again.
Login to http://x10hosting.com/control/login.php with forums username and password.
Go to "Hosting" on TOP navigation, ----> Then Click on "update password". There you can change your password. put forums password in "Current Password" field.

Note: After this process, password for your client account, cPanel, and forums will become same.

No Success.

 

[saltyboy]

How i can login to cpanel someone help me.