my website stopped working from 6 monthes

[sakura88]

my web site http://nippo.x10.mx stopped working from 6 months
please make it working again !!
I even don't have a backup
what should I do do get back my website ?

 

[techairlines]

You don't have a hosting account attached to this forum account. When was the last time you were able to access your account (cPanel) and what was your cPanel username? Also, do you remember being suspended recently?

 

[sakura88]

thank you very much Mr Brian

my Cpannel password it "sakura88"

id stopped working but I remember that I was able to log in to my hosting account
I forgot the link to connect to the hosting account because i deleted the mail of X10Hosting

have I a chance to get back my web site ?

---------- Post added at 07:01 PM ---------- Previous post was at 06:52 PM ----------

last account login was august 10 at 11:29 pm

Client Account Information account id SMP20313730
contact email wedia88@gmail.com
support requests No Open Requests
email history 2 Notifications Sent

I don't know if yu need theose informations
if you need my password I will tell it to you

 

[techairlines]

thank you very much Mr Brian

my Cpannel password it "sakura88"

id stopped working but I remember that I was able to log in to my hosting account
I forgot the link to connect to the hosting account because i deleted the mail of X10Hosting

have I a chance to get back my web site ?

Hello.

I can't find any cPanel account by the username of 'sakura88' or the domain name you specified.

Accounts are suspended for inactivity if the user has not logged into the forums for a period of 31 days. When an account is suspended, it is automated terminated and removed from the system after a period of around 14 days or so.

Unfortunately, your account may have been terminated if you haven't been logging into these forums.

By the way, do you remember being suspended during our server moves a few months back in July?

 

[sakura88]

I was logging in always on my cpannel account to look at the space that it lefts
I was adding new articles every day and I had 11 member account

I think it stopped working on July

can i get a backup of my website ?

 

[Anna]

the only thing that counts in regards of keeping the account active is logging in here at the forums.

When account is actually terminated, which it sounds as it would be, there will be no backups available as they are removed as well.

 

[sakura88]

really x10hosting is a kind of fake free hosting service
I will say sayonara forever to this service

 

[Anna]

It is in the TOS that you are required to login to and visit the forums at least once every 31 days to keep the account active.

7. Inactivity

Accounts found to be inactive are suspended for a 14 day period and then terminated. All data including any type of backup or stored information is removed with the account. To prevent an account from being suspended for inactivity it is required users visit the x10Hosting forums located at http://x10hosting.com/forums at least ONCE every 31 days. Accounts must also have a working website within one week.

 

[sakura88]

beleave me I was doing that until my web site stopped working