MySQL databases gone on Boru

[xtremedetails11]

All my MySQL databases are gone. I added int.boru.x10hosting.com as a remote database access host, but it doesn't make a difference. Can you restore the databases or will I have to make a new ones and restore an outdated backup, losing some data?
Thanks!

 

[Brandon]

Sorry, your databases didn't back up properly. Your going to have to make new ones with outdated data.

 

[xtremedetails11]

Great. Just great. Thanks anyway.
By the way, didn't you check if everything was backed up correctly? You should've noticed if something is missing.

 

[Brandon]

I checked your file and the MySL databases were missing. We've had a few bad backups throughout the case, some people have missing files and some have missing everything. We do our best to check for backup integrity but in a large scale enviroment like we have a few errors are bound to happen.

 

[Jarryd]

As this thread has been explained and the result has been given. I am going to close the thread. If you require any more assistance please open a new ticket.