Need Swiched over to cpanelv3 after migration.

[Aiden327]

Hello, I am unable to log into my Cpanel and update some important settings for my site. After reading other threads I understand this is related to the migration and requires administrative action to complete the switch. Would it be possible for an Admin to switch my account over? Thank you.

EDIT: I just bound my hosting account to the forum account. Forgot to do that in advance.

 

[Dead-i]

Hi Aiden,

Sorry, but it looks like your forum and hosting accounts haven't linked properly. I'm not quite sure why this may not have worked - it may be a bug in the system - but in any case, please may I have your cPanel username?

Thank you

 

[freepo61]

Thank you for your reply. Not sure why it didn't link, I sent my account name through a pm.

- Aiden

EDIT: Nevermind about the PM, after linking the account in changed my forum username to my account login name which is freepo61. Was hoping to keep that separate for some added security but oh well.

 

[Dead-i]

I've now forcefully changed your account's cPanel theme to the standard x3 theme from the backend, as I have no ETA on when the self-switcher will be fixed.

 

[freepo61]

Thank you Dead-I for the fast response! Its all working now.