no access to ftp server or site

[josephincharge54]

I have lost access to the ftp server after the Boru server update. I am not sure what should I do now

 

[vv.bbcc19]

Yeah..sorry for that.By the way Did you loose any data?
If so,Anna (Administrator) put the following post.
View it and hope that could be a compensation
http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html

 

[Anna]

Your account is affected by that issue.

Escalating for further handling.