No option to unsuspend after inactivity.

[krerbellor68]

Hello,

My account was suspended due to not signing in to the forum.

I am unable to follow the steps listed in the FAQ at http://x10hosting.com/wiki/Suspensions

The issue is that I cannot "Click here to view suspension history and options," as no such link exists after I click the hosting button.

Also, when I attempt to open up a support request/ticket, I get the following message: "Support is currently closed for the server your hosting account is on (). Please visit our forums and read the news."

Thanks in advance for any help you can offer.

 

[descalzo]

There is no Free Hosting Account linked to this Forum Account. If your hosting account was suspended for 14 days or more, it would have been deleted. No backups.

 

[krerbellor68]

Oh. That's unfortunate. I had been telling everyone how pleased I am with X10 and the customer service.

 

[Dead-i]

Sorry, but unfortunately we have to try to remove old accounts so our servers are not filled with unused accounts.
Since your account is permanently deleted, feel free to create a new account and restore any backups you may have.