No support, no help. No email, now site down.

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diego2x1

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I don't know what to do now.

I have created 3 threads before this one, detailing the situation.
I have written in the online chat.
No help, no support.

No MX records, email problems and now my site is down
www.discoveryairpictures.com
Can I get some assistance please?
-Cannot create MX records
-Cannot reset zone files
-site down

Please help!
 

peppermi

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It's up for me I was able to access it as for MX are you trying to makje them in cpanel or in your domasin registra
 

diego2x1

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peppermi, thanks for the answer.

Site Down, according to
http://www.downforeveryoneorjustme.com/discoveryairpictures.com
and customers that have let me know

Email / MX records:

Trying to add MX records in Cpanel

I have bought the domain in godaddy, its pointed to x10hosting and I use google apps for andling the email
This is the step I am unable to perform:
https://x10hosting.com/wiki/Setting_up_Google_Apps

This doesnt work
https://community.x10hosting.com/threads/error-fetching-zone-data-for-domain-com-dbs-mx.180375/
I get http://imgur.com/izDmNpJ

These are the threads I started yesterday (FROM LAST TO FIRST):
https://community.x10hosting.com/th...-mx-not-being-able-to-reset-zone-file.190864/
https://community.x10hosting.com/threads/unable-to-create-mx-records.190857/
https://community.x10hosting.com/th...tp-authentication-in-your-mail-client.190848/

I really apprecciate any help

Best
 

peppermi

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Well if you would like we can take this to za privcate message I can help you better 1 on one if you want
 

ace_case

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Up for me?
We fly the most advanced multicopter drones to obtain aerial photo and aerial video like few people have seen yet.

A unique perspective that will captivate your audience. The flying camera can reach viewpoint that until now where almost impossible, with ease.
 

diego2x1

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Site is up now

I am still getting email errors

When sending email from gmail, ONLY when forwarding or replying, I get this message

Delivery to the following recipient failed permanently:

"email"@discoveryairpictures.com

Technical details of permanent failure:
DNS Error: Domain name not found

"email" replaces my name


When I send a plain new message from gmail to @discoveryairpictures.com
with "Test" & "Test" Subject and content, it arrives no problem to the inbox

What could be going on here?
 

diego2x1

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Solved

Deleted the domain, not the ftp account

then created the domain again, and voila!!
I now have Zone files and can create the MX Records

Seems to be working now, just tested a email that was giving error before its arriving ok to the inbox
 
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