not able to login to cpanel

[skitzobear]

I know that several ppl are having the same issue, and i did try to add my name to the list as a reply to another post, but the system will not allow me to reply to posts for one reason or another.

This is the error message I received when I try to login to my cpanel:

"An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue."

here is ta copy of my confermation e-mail ( i withheld my password):

Congratulations, your x10Hosting Ad-Free hosting account has been successfully created. Your account details are as follows:
Username: skitzo
Password: xxxxxxxx
Domain: kickazzrequests.x10hosting.com
Hosting Package: Adfree
E-mail: racingbear205@yahoo.com

To manage your hosting account's details (Domain, package, etc), use our account management panel located here:

http://x10hosting.com/account​

To login to cPanel, use the following URL:

http://kickazzrequests.x10hosting.com:2082​

If you need help with anything, check out our hosting support options here:

http://x10hosting.com/support​

Thank you for choosing x10Hosting!
​

http://us.mg2.mail.yahoo.com/dc/launch?.rand=94l1p1242sofs#

Go to Site:
kickazzrequests.x10hosting.com
http://us.mg2.mail.yahoo.com/dc/launch?.rand=94l1p1242sofs#

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Go to Site:
kickazzrequests.x10hosting.com


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:dunno: I suppose its the same problem alot of others are having. Sorry to be a further bother and sorry for taking up the extra space here with a new thread on this. Thanks for your help.

Skitzobear

 

[Fedlerner]

I've re-created your hosting account and sent you a new password by PM.
Check if you can enter your account now.

 

[skitzobear]

Thank you very much for your promp response and for taking action so quickly. It realy makes one feel welcome and relaxed to know support is so close and available. fedlerner...You Rock!!
P.S. Oh, yes sir, it works fine now. Thanx again!!

 

[Fedlerner]

No problem.
Feel free to re-open this thread if you need further assistance.