Not able to loging to my new cPanel account

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alok_bhave

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Hello ,

As a part of a support ticket (BTD 913857) my new account (userid abbhave) has been created.

But while logging in i get error.
"Login attempt failed".

Please help.

Thanks and Regards,
Alok
 

DeadBattery

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Are you using the cPanel password you signed up with?
Try changing your cPanel password at the Account Panel (http://x10hosting.com/panel.php)
Login with your forum username/password and click on the Change cPanel Password on the right.
Give that a go, and let us know if you still can't login with a fresh password.
 

alok_bhave

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No it is not working.

Just for your information the first that given also never worked so i guess there is some problem in the backend with the userid.

Just to give you more background which is already in the ticket i have mentioned.
The account already existed and was not transferred during server migration.
 

galaxyAbstractor

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It seems like your account wasn't created properly. I'm gonna look further into it
 

GamingX

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Hello,

Please PM me with the following information with a link to this thread:

cPanel Username: [Not more than 8 characters]
Email:
Domain:
 
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