Not logging me in to the front end

Status
Not open for further replies.

nikolaix

New Member
Messages
1
Reaction score
0
Points
0
New to this site. Was thinking of getting a paid account. Now I'm glad I didn't -- I can't even log into my account. When I enter my username/password, it says my credentials are verified and it is redirecting to the control panel. It loads forever and a damn day only to either have a connection timeout (in Firefox) or return with "Website unavailable" (in Chrome). What is going on? Why can't I log into my account? I cannot get any of my work done. This is incredibly frustrating.
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
Hello nikolaix,

Do you have any firewalls, proxies or routers that could be blocking access to Port 2083?
Many workplaces and schools do this.

Alternatively, if the page is hanging at the "Initializing" page, please verify that JavaScript is definitely enabled in your web browser, and there are no plugins/extensions (such as NoScript) blocking JavaScript from running.

Thank you :)
 
Status
Not open for further replies.
Top