On x01 still files missing and getting 403 error

[shreygro]

Hi,
My hosting account is linked with this forum account. I have keeping a watch on Migrations and as announced x01 have been fully migrated but still my site files and database are missing and both my addon domains name under this account are giving out 403 error. Kindly take a look at my account & resolve it asap. It's been very frustrating with x10, the last few days.

P.S: My last support request was deleted. Hope you will not delete this.

Regards,
shreygro

 

[no2nsa]

x10hosting has a Status page keeping people updated on the latest problems > http://status.x10hosting.com/

 

[shreygro]

Bump

 

[leafypiggy]

@shreygro
Hi,

Your previous request was not deleted. It was locked because we needed to start on a fresh slate to fix all the issues that were occurring.

I've fixed your file permissions, and your site is working fine.

 

[shreygro]

Thanks for the fix.