Password reset email not arriving

[reeldisc]

Hello,

I have requested a password reset email and it is not arriving. I have checked spam and junk folders. Any advice or any other way to reset the password?

 

[Eric S]

Hello,

I have requested a password reset email and it is not arriving. I have checked spam and junk folders. Any advice or any other way to reset the password?

Hello,

Can you please try this again? It seems your account did not fully migrate over to our new panel.

 

[reeldisc]

Thanks, that fixed it. Working again now.

 

[visionra]

Good day !, i have Same password reset issue, please verify my account.

 

[visionra]

Good day! . Definitely after several days of trying 1-2 times the mail does not arrive.

 

[Anna]

Good day! . Definitely after several days of trying 1-2 times the mail does not arrive.

You might have gotten faster attention if you started your own thread as advised in the "Support Guidelines".
Your account was not properly transferred to the new backend, I have corrected this and you should now be able to reset the password properly.

 

[visionra]

You might have gotten faster attention if you started your own thread as advised in the "Support Guidelines".
Your account was not properly transferred to the new backend, I have corrected this and you should now be able to reset the password properly.

Thanks ! now i have access, x10hosting great service and philosofy for free web hosting.