Password won't work on cPanel.

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HermXIV

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My hosting account password is not working for my cPanel. i.e. I cannot login to the cPanel.
 

HermXIV

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Tried changing it, twice. So far no luck. And caps lock is not pressed. Any other ideas?

Thanks.
 

xav0989

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Did you input your cPanel username with caps? If so, try only in small letters.
 
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HermXIV

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Worked. Thank you. I had a few capitalized letters in my username.
 

xav0989

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Welcome. Only your forum/account panel/support username has caps.
 
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