Please Delete my Account ASAP

[mtl87]

I want to delete my hosting accpunt ASAP so that i can make a new one.
Cpanel username : mtl

(X)

 

[Anna]

May I ask why? The account is only a couple days old.

It might be a better idea to solve any problems you have with the account.

 

[mtl87]

May I ask why? The account is only a couple days old.

It might be a better idea to solve any problems you have with the account.

I created a website MadTechLab.com & was allotted Lotus server. when i open the website i get error :

Server Error
There has been a server error. Please try again momentarily.

If the issue persists, create a support ticket.

& when i got to open support request on x10hosting main page i get the error :

Support is currently closed for the server your hosting account is on (lotus). Please visit our forums and read the news.

Please help me or allot me a different server (eg boru) .

I previously thought that it is because of the current index.html file, so i replaced that file, but its still not working.

i also created a support request, but no one replied. (link to that is not gettin posted here.)

 

[Anna]

If you ended up on Lotus, that means you likely are located in a high risk country, which means you'd just end up on Lotus again.

Do you have an .htaccess file, they can cause a server error as well, especially if you try to set a php_flag, or enable RewriteEngin without specifying a RewriteBase.

 

[mtl87]

If you ended up on Lotus, that means you likely are located in a high risk country, which means you'd just end up on Lotus again.

Do you have an .htaccess file, they can cause a server error as well, especially if you try to set a php_flag, or enable RewriteEngin without specifying a RewriteBase.

OK, though i am frm india. then can u solve my issue posted above? and i have uploaded nothing, but a .html file just to test whether my domain is working or not.
& i even checked my .htaccess file, its empty. please visit my site and check : madtechlab.com

 

[descalzo]

Anna: the page he gets is a redirect to http://staff.x10hosting.com/default.web.page/

 

[mtl87]

Anna: the page he gets is a redirect to http://staff.x10hosting.com/default.web.page/

yeah the pagee is this only, but the index.html file that i placed in public_html folder shows only : It works! . i replaced the index.html file with mine.

(i am not a newbie to hosting & stuff).