Resolved Please standby while transfer you to your web hosting account.

[delabol2]

Hi @garrettroyce this appears to be working for me again now, what was the issue with the license expired page and not being able to log in. I log in using https://x14.x10hosting.com:2222/
And takes me to direct admin, so I can continue to use this link to log in regularly to avoid suspension

 

[radical5]

I can confirm I was just able to log in through https://x10hosting.com/sso/main and open DirectAdmin. Appreciate your help @garretroyce and everyone involved

 

[eurolimi]

Your account is not linked to this forum account and the domain in your forum signature isn't linked to x10hosting free either. Do you have a user name or domain name I can reference?

user name: fmtugax2

 

[eurolimi]

I can only access my ftp account I don't know what happened

 

[lauradei]

@garrettroyce

I still have this issue, I cleared cache but with no success.
After the "main" page login (with success) the button still to open "DirectAdmin" is still called "Open cPanel", I know this is just a button name but should be changed to "Open DirectAdmin" to stop confusing ppl.
I don't want to login to often to avoid being blocked for to many attempts either.

 

[jolazox1]

Hi folks,
I'm able to login on the SSO page but when I click the "Open cPanel" button to go to the Direct Admin page for my site, I get the following error:

Sign in Successful
Please standby while transfer you to your web hosting account.


An error has occurred forwarding your sign in. Retry

Clicking "Retry" bounces me back to the "main" page. My site is up and functioning okay from the looks of things. I have already tried clearing my cache, but to no avail.

 

[mathsmoo]

Hello,

• I can log in but when I click the cPanel button, there is this message :

Sign in Successful
Please standby while transfer you to your web hosting account.

An error has occurred forwarding your sign in. Retry​

• If I enter https://x13.x10hosting.com:2222, there is this message :

License has expired
Current Server Time: Fri Nov 20 12:09:53 2020
​

Thank you.

 

[jbwebx10]

I am encountering the same error message.

Hello,

• I can log in but when I click the cPanel button, there is this message :

Sign in Successful
Please standby while transfer you to your web hosting account.

An error has occurred forwarding your sign in. Retry​

• If I enter https://x13.x10hosting.com:2222, there is this message :

License has expired
Current Server Time: Fri Nov 20 12:09:53 2020
​

Thank you.

 

[spacresx]

@ jbwebx10
it is usually preferred to start a new thread with your problem,
not posting on someone elses thread as mentioned in the
support guidelines, this helps to get staff's attention to your thread.

 

[jbwebx10]

returns error message:

License has expired

Others are reporting the same error.

 

[spacresx]

this is intended for feedback and suggestions
not help and support.
you need to post under free hosting.

 

[lchswebx]

There has been no change. I'm still able to connect to the server, but not able to view the Direct Admin or the cPanel. Yes, I've tried both sign in links.

 

[garrettroyce]

@mathsmoo @jbwebx10 I have added you to this thread for tracking. It appears x13 also has the licensing error at this time. The admin team is working on this same issue on a different server

 

[garrettroyce]

Unfortunately, I'm still getting the "An error has occurred forwarding your sign in. Retry" cleared my cache and I even tried a different browser.

Your server is x13 and it appears that x13 is now having the same issue that was resolved on x14 yesterday. Perhaps they both were having this yesterday, but I was only able to confirm it just now. I will update this thread with any updates.

 

[garrettroyce]

user name: fmtugax2

Your server is x13 and it is now known that it has the issue that x14 had yesterday. I will update this thread with the result.

 

[garrettroyce]

@garrettroyce

I still have this issue, I cleared cache but with no success.
After the "main" page login (with success) the button still to open "DirectAdmin" is still called "Open cPanel", I know this is just a button name but should be changed to "Open DirectAdmin" to stop confusing ppl.
I don't want to login to often to avoid being blocked for to many attempts either.

Your server is x13 and it is having the issue that x14 had yesterday. I will update this thread when there is more news.

 

[garrettroyce]

Hi folks,
I'm able to login on the SSO page but when I click the "Open cPanel" button to go to the Direct Admin page for my site, I get the following error:

Sign in Successful
Please standby while transfer you to your web hosting account.


An error has occurred forwarding your sign in. Retry

Clicking "Retry" bounces me back to the "main" page. My site is up and functioning okay from the looks of things. I have already tried clearing my cache, but to no avail.

Your server is x13 and it has the same problem x14 had yesterday. I will update this thread with any news.

 

[garrettroyce]

@lchswebx Your server is having the same issue the other users here are seeing. I will update this thread when there is news.

 

[garrettroyce]

@jbwebx10 your server is having the same issue x14 had yesterday. I'll update this thread with any news

 

[eurolimi]

Your server is x13 and it is now known that it has the issue that x14 had yesterday. I will update this thread with the result.

thanks for the help now I can access