Post-Migration Files Missing

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clarlune

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greetings - have been offline for awhile - logged into my account this evening to find all files and folders missing. in addition, when i try to access various icons like softalicious or links like support, it results in a 500 error. came to community to research and discovered there was a server migration.

don't really care about missing data, but would like full functionality restored. many thanks.
 

Dead-i

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Hi clarlune,

Yes, this was as a result of our recent server migrations. It appears that, for some reason, the permissions on your files were not correctly set when we migrated your account. I've now fixed your file permissions, and your cPanel and website should now be loading fine.

We can restore any missing files if you need, though it looks like your public_html folder already contains some files. Do you need any files restoring? If so, which files? :)

Thank you,
 

clarlune

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thanks so much for your quick response! everything looks and works great.
 
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