Premium Hosting + Free domain registration

[Vannio]

I'm looking to upgrade my hosting to a 3yr premium package. Can I choose to register the included free domain at a later date, or does it need to be registered at the same time as purchasing the hosting?

 

[Anna]

To get the most accurate answer on that please contact the premium staff at: support@x10premium.com

The signup form does seem to offer the possibility to use a free domain, or use an existing without transferring it, but sending an email to premium will get that confirmed.

 

[Vannio]

To get the most accurate answer on that please contact the premium staff at: support@x10premium.com

The signup form does seem to offer the possibility to use a free domain, or use an existing without transferring it, but sending an email to premium will get that confirmed.

Thanks for your response. It tried to email but unfortunately I don't think it's going through because I'm not registered as a premium account. I am definitely emailing from the email address registered in my CPanel. I get the following email back:

Your email to our support system could not be accepted because it was not recognized as coming from an email address belonging to one of our customers. If you need assistance, please email from the address you registered with us that you use to login to our client area.​

 

[Anna]

Hmm.. think that's something new then guess pre-sale questions is supposed to go elsewhere (I do not have any access for the premium side so I'm not really up to speed on that one), there is a contact form on the premium site however: http://x10premium.com/contact