primary domain change error

[julialui]

Hi,

I am trying to change my primary domain to julialui.com but its returning the following errors


Hosting Domain Modificationsubmitted August 10 at 7:08 amAB5GFDVS8G4Waction statusErrorinformationA change to your hosting account's primary domain.resultAn error occurred while processing this action. The error is message is shown.

Please help. I used to have an old hosting account with you that was suspended due to inactivity and I created a new hosting account and I was trying to modify the domain.

Please help.

Thank You.

 

[Zubair]

Can you please post the complete error? There must be an error code, please mention it.

 

[julialui]

I have attached a screenshot for your reference, thank You.

 

[Jarryd]

Hello, i need the error code please.

 

[julialui]

as you can see on the screenshot, there is no specific error code on the screenshot, any ideas?