Prime account suspended for inactivity?

[trackgov]

Why was this account suspended for inactivity when i have Prime?

 

[trackgov]

my cpanel says i have prime but its not showing on here. My other prime account does show but not having any issues.. Maybe this is a payment issue?

 

[Anna]

The last prime purchase for this account did expire in July 2013.
I have applied a fix that hopefully sorts the confusion with the different parts of your account showing different information.

 

[scrapps]

The last prime purchase for this account did expire in July 2013.
I have applied a fix that hopefully sorts the confusion with the different parts of your account showing different information.

Can a similar fix be applied to my account so I can upgrade back to prime?