Problem adding domain

[subscriptions78]

I attempted to add a parked domain [DOMAIN.COM] before changing the nameservers to point to X10. The process terminated with an error and [DOMAIN.COM] did not show as a Parked Domain. However, now I have changed the nameservers to point to X10 but the control panel won't let me do anything with [DOMAIN.COM] as it says "Error from park wrapper: [DOMAIN.COM] is already configured" - even though my account is still not showing any parked domains. Please rectify this asap as my main email address is on [DOMAIN.COM] and having changed the nameservers I need to get it functional again as quickly as possible.

 

[Anna]

Without you actually telling which domain it concerns we can't do much, most likely it was half done only, leaving the domain entry on our name servers but not adding it to cPanel, this means we would need to manually remove it form the name servers.

Would it happen to be the domain attached to the email you have as contact for your account?

 

[subscriptions78]

Thanks for speedy response ... domain is [DELETED]

 

[Anna]

Hello,

I have now parked the domain to your account.

 

[subscriptions78]

Thank you very much ... superb service!