Problem adding parked domain

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rrphotox

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Hi, when I try to add a parked domain through cPanel I get this error:

Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.

I am using CloudFlare on the domain, but CloudFlare is pointing to x10 nameservers as it should. What is wrong here?
 

Dead-i

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Hi,

Which domain are you trying to add? :)

Thank you,
 

caftpx10

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Apparently, you have no records set.
Have you tried pointing the domain directly at this host (like normal) and then get CF to check the server(s) to fetch the needed records?
 
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rrphotox

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I did try that, but my domain name provider's DNS takes up to 48 hours to propagate and I went back to CloudFlare since it is instant. Should I have certain A records in the CloudFlare DNS settings?
 

caftpx10

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There has to be A records that point to X10's server IP (the one you're using is in cPanel).
Note that just because it's CF doesn't mean it will instantly propagate all over the internet and be done right away.
 

rrphotox

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OK, I have an A record pointing to 198.91.81.6 from CloudFlare, which is listed as the Shared IP Address in cPanel.

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I am still getting the original error.

"Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver."
 

caftpx10

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Mhm. I would add the cname and nameserver records via the registrar rather than CloudFlare (though keep on CF as-is).
 

Dead-i

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Hi rrphotox,

cPanel automatically checks that your domain is pointing at our nameservers before you can add the domain. This error message is showing because cPanel is seeing CloudFlare's nameservers, rather than the x10Hosting nameservers.

I have manually added your domain as a Parked Domain, and your domain should now be working. ;)

Thank you,
 
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