problem with nameservers

[antonioj]

just bought a domain from godaddy.com. I already added the nameservers to it (antoniojennings.com), but everytime I try to add a parked domain on cPanel I get his message:

"Could not determine the nameserver IP addresses for “antoniojennings.com”. Please make sure that the domain is registered with a valid domain registrar. "

I was wondering what was going on.

 

[bdistler]

This was a known bug with the [ x10Hosting Basic ] control panel - where websites and domains no longer seem to be adding properly - you can try the standard [ cPanel x3 ] theme by clicking on the "Switch Theme" button at the top of the screen (after you log-in) then select the [ cPanel x3 ] theme

 

[antonioj]

didn't work

 

[caftpx10]

Looks like you'll need to be manually switched.

 

[antonioj]

how do I do that?

 

[caftpx10]

Staff or a representative has to do it for you.

 

[antonioj]

oh ok. guess I'll have to send them a message

 

[Dead-i]

Hi Antonio,

Currently your domain appears to be pointing to different nameservers. Please could you ensure you have changed your nameservers to ns1.x10hosting.com and ns2.x10hosting.com, and try again?

Thank you,

 

[antonioj]

still not working

 

[bdistler]

nameservers for domain [ antoniojennings.com ] are NOT set to x10hosting's - when looking from the Internet
see --> [ http://whois.domaintools.com/antoniojennings.com ] (near bottom of page)

EDIT: 21:50 2015-03-03 UTC
nameservers are NOW set to x10hosting's...
Name Server: NS1.X10HOSTING.COM
Name Server: NS2.X10HOSTING.COM

 

[antonioj]

yes they are
https://www.uploady.com/download/10Si915rOHs/p5Au_H0Rz~eLTrt2

 

[caftpx10]

You may want to check with GoDaddy customer service why isn't the name server information updated in the whois service or better yet ask if it was actually applied (also mentioning the whois).

 

[Sharky]

Godaddy DNS servers show correct configuration but it doesn't yet seem to have propagated to the rest of the internet yet.

Sources:
1: http://mxtoolbox.com/SuperTool.aspx?action=whois:antoniojennings.com&run=toolpage
2: http://who.godaddy.com/whoischeck.aspx?domain=ANTONIOJENNINGS.COM
3: http://cachecheck.opendns.com/

Please contact GoDaddy support - this is not something anybody here is able to fix.

 

[Phoenix-Wolf]

The actual Go-Daddy site is a little tricky to navigate, at least for me. You have to really pay attention and get to the right place. On your domain information area, you should see the X10 names servers listed not theirs if it was parked there before, and also you cant use “antoniojennings.com” as your nameservers there. It has to read
ns1.x10hosting.com
ns2.x10hosting.com
or it wont fly.

 

[bdistler]

The actual Go-Daddy site is a little tricky to navigate, at least for me.

nothing "tricky" with GoDaddy.com
as @Sharky posted above - see --> [ http://who.godaddy.com/whoischeck.aspx?domain=ANTONIOJENNINGS.COM ]

 

[Phoenix-Wolf]

i said "for me"

 

[Sharky]

I've heard mixed reviews. My domain registrar just points to CloudFlare which is certainly easier to use when I do make changes, but they're few and far between.

 

[Phoenix-Wolf]

Mine also, that makes it even harder when i try to go back in an change nameservers, i have to learn all over again

 

[antonioj]

Godaddy DNS servers show correct configuration but it doesn't yet seem to have propagated to the rest of the internet yet.

Sources:
1: http://mxtoolbox.com/SuperTool.aspx?action=whois:antoniojennings.com&run=toolpage
2: http://who.godaddy.com/whoischeck.aspx?domain=ANTONIOJENNINGS.COM
3: http://cachecheck.opendns.com/

Please contact GoDaddy support - this is not something anybody here is able to fix.

Yeah I'll contact them as soon as I get home

 

[Phoenix-Wolf]

Ive had that same issue lately with another host (Paid) but everything seems to lock in here instantly ? Must be that X10 just has better reception