Problems with my ticket

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bamber

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I've got an ongoing ticket with Support, and I haven't received a reply for a few days now.

I sent them a nudge and still no reply.

Then I got a message through saying that seeing as I haven't replied for 72 hours, please message them within 24 hours or the ticket would close. That wasn't true, but I messaged them anyway.

Still no reply so I just messaged them now. Anyone else had this? Or has anyone spoken to Support so that I know they're responding?

My error which has been going for weeks now is that I need to allow ASP in my MIME types, but I cannot access the MIME option via my admin section for what it's worth.

Any suggestions for either issue mentioned here are greatly welcomed.
 
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athiwatc

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The support is fine. For me at least.
Its can take days for them to reply but I dont know about you.
Try sending them a brand new ticket
 
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