Problems with stoli

[gilyak]

hi, guys, there are some problems on stoli server.
i lost my shop, ok, no complains, free service. and i still have a backups and ability to rebuild it. but even when i trying to log in into my admin panel i have a message about mysql-link, it is invalid. and it is not for the first day even. whats up, guys? there are no any updates on the announcement part of the forum, or i could not find it. the latest one dated by 18 of october

guys, sorry for being rude, but i am loosing my temper
it is one thing, when you loosing whatever has to be redone, and another thing, when you loosing your work at the middle of the task.
what is going on? can you tell me, when stoli will be available for the normal access, please?

---------- Post added at 10:18 PM ---------- Previous post was at 12:46 PM ----------

well, looks ok. even manage to complete today's task. everything is working.

 

[gilyak]

well,it's unbearable
The server encountered an internal error or misconfiguration and was unable to complete your request.
i'm going to buy a bottle of real stoli and just hope the problem will be sorted at the time i'm sober


ha-ha
slancha!

---------- Post added at 06:32 PM ---------- Previous post was at 05:58 PM ----------

i'm going to drink here tonight.
and i will be happy is some other unfortunate stoli-chap will join me
with own bottle, off course )
slancha!

---------- Post added at 06:52 PM ---------- Previous post was at 06:32 PM ----------

well, thats cool. i have a suggestion. let's call our server jameson instead of stoli.
it's my favorite brand. slancha!

wow! each time i send a message some funny numbers clickin up! i have 340 credits!
i want some whiskey and steak, medium, here, in post
slancha! na zdorovie!

---------- Post added at 07:31 PM ---------- Previous post was at 06:52 PM ----------

ayee, guys
i'm still here, drinking, enjoy myself
join me, lads

---------- Post added at 09:01 PM ---------- Previous post was at 07:31 PM ----------

slancha!

---------- Post added at 10:09 PM ---------- Previous post was at 09:01 PM ----------

aha! everything is working now
i know, all of the techies went home and left beloved stoli alone
thats why it is working now
na zdorovie!
and i've got a second bottle

---------- Post added at 11:04 PM ---------- Previous post was at 10:09 PM ----------

well, i'm drunk and going to bed.
i think, you should consider renaming the server stoli to jameson, or, at least, jack daniels
also warning "drink sensibly" should appear on the c-panel
hope, it will sort out all of the sql-related problems
if not - try to kick the rack, should help.
good luck with finding the solution, hope, everything will be fully operational soon.

sorry for messing, mods will clean out, if it's needed )

 

[Brandon]

000

 

[gilyak]

brandon, it's not fare, you should not leave that post without drinking with me.
and you should not edit you message.
now i feel like you wanted to tell me, when it gonna be sorted, and then decide not to

 

[gilyak]

gentlemen
when i wrote the first message in that post i had a problems already for about a week at least
today is wednesday and nothing is changed, bloody stoli still unaccessible, neither for work with backend, no from the frontend
but more important, no-bloody-one even saying when it's gonna be ended
c'mon, guys, reply
when stgoli will be working again?

 

[gilyak]

Gentlemen, is anyone will answer the simple question:
What is going on with stoli and when is will ended?
Or you just don't care?

 

[gilyak]

Hi, guys
Can you see me now?

 

[Anna]

Free hosting does from time to time get trouble with abusive users, which is a possible answer, we're kind of fighting a war against users that think proxies on free hosting is a good idea. We suspend quiet a few each day for that.

There's also currently some maintenance going on that will from time to time cause slowness/temporary unavailable problems. No idea when it will be completed.

 

[gilyak]

anna, please, stop it. the server is unaccessible for a month by now. and not time to time. but, thanks for your reply

---------- Post added at 11:54 AM ---------- Previous post was at 11:36 AM ----------

well, all right
i've got 2 warnings. for the same thing. one from anna (you were first, anna) and another one from carl.
carl refuse to cancel his warning and strongly requested not to PM him, else i get banned from the forum. here you go carl, here is a good reason to ban me, i openly discuss the moderator's decisions.
go ahead!
or educate me on the right way to contact the hosting administration on the server issues. the proper way, so i would get an answers to my questions.

 

[carl6969]

You got warnings for spamming the forums and posting free support questions in multiple forums other than free hosting support. Both of those things are violations of the forums rules and, as I informed you by PM, repeated violation of forum rules, (especially after being warned), can get you banned from the forums. At this time you have apparently decided to, (at least temporarily), follow the forum rules, so no problem with that.

The correct way to contact hosting administration regarding server issues is by opening a support ticket / thread in free hosting support, but it is NOT correct to post free hosting support issues in other areas of the forums and it is NOT correct to open multiple threads about the same issue in a very short period of time.

Free hosting support at x10Hosting is community based support and at any given moment a member of the community support team may or may not be online who can assist you with your particular question or issue, so patience is necessary. Also, in this particular case, Anna (staff), has answered your question / issue.

 

[gilyak]

You got warnings for spamming the forums and posting free support questions in multiple forums other than free hosting support.

right! twice.not once, but twice. so i've got punished twice for the same thing.

.......

The correct way to contact hosting administration regarding server issues is by opening a support ticket / thread in free hosting support, but it is NOT correct to post free hosting support issues in other areas of the forums and it is NOT correct to open multiple threads about the same issue in a very short period of time.

oh, that's right! support ticket.
thats what i did. but i got an attention to that thread ONLY after breaking the rules and multiply posting. brendan came to the post, left an empty message and gone. it is not a reply i expected from support.

Free hosting support at x10Hosting is community based support and at any given moment a member of the community support team may or may not be online who can assist you with your particular question or issue, so patience is necessary. Also, in this particular case, Anna (staff), has answered your question / issue.

i know, that it is a community thing, and really appreciate that work
but in that particular case i had some "attention" from brendan, and anna replied only today, after i intentionally done with multiply posting (not spaming, in my opinion. spaming is different)
so making a point on anna's reply would be incorrect.
there was no single reply until i broke the rules.
so, maybe, it is right way to contact the support guys, eh?


anna, thanks for reply, but, still, server is unaccessible, it's unaccessible for a month by now, and there is no answer on when it will be accessible or when users of stoli will be transferred to another, working properly, server.

 

[carl6969]

but in that particular case i had some "attention" from brendan, and anna replied only today, after i intentionally done with multiply posting (not spaming, in my opinion. spaming is different)
so making a point on anna's reply would be incorrect.
there was no single reply until i broke the rules.

Making multiple posts about the exact same issue in a very short period of time is spamming the forums.
Post free hosting support questions in areas of the forums other than free hosting support is violation of forum rules.
Violating forum rules, (which you admit to doing), will get negative attention from moderators and possibly infractions.
As I stated before, wait a reasonable amount of time for somebody to reply to your issue and then, if necessary, bump your own thread and there will be no problems.

 

[gilyak]

well, carl, you do understand, why did i do multiply posting, right?
at least, i've got some reply, not exactly, what i expected, but still a reply.
in the rules you have "spaming" and "multiply posting", those are different things
i commited "multiply posting", not "spaming", i did not advertise money-making website or generic viagra with a huge discount to forum users. i will re-read the rules right now.
i did multiply posting once, but got punished twice for the same thing, which i consider wrong, and that is my point.
but, honestly, i would be happily got ban from the forum for life, if only hosting problems will be sorted by such ban.
the issue still remains and no solution provided.
a month, guys, it is not just for a week, it is for month.
something has to be done, and has to be done urgently.

 

[Anna]

At this current time your main domain works fine (although saying closed for maintenance).

Your subdomain fails because it points to a non existing folder of your account (public_html/store).

 

[carl6969]

well, carl, you do understand, why did i do multiply posting, right?

No, I do not "understand" why you made multiple posts about the same issue in a short period of time in incorrect areas of the forums. I consider what you did spamming the forums, but I am not going to debate the that with you. It was a violation of forum rules regardless of what particular term is used. And there is no need to quote forum rules or terms of service to me. I am very familiar with both.

I really am sorry you are having issues with your free hosting service and that you are not satisfied with the response to your issue, but please make your future support requests in a proper manner. I really hope it all gets resolved for you very soon.

Have a great day.

 

[carl6969]

well, carl, you do understand, why did i do multiply posting, right?

No, I do not "understand" why you made multiple posts about the same issue in a short period of time in incorrect areas of the forums. I consider what you did spamming the forums, but I am not going to debate the that with you. It was a violation of forum rules regardless of what particular term is used. And there is no need to quote forum rules or terms of service to me. I am very familiar with both.

I really am sorry you are having issues with your free hosting service and that you are not satisfied with the response to your issue, but please make your future support requests in a proper manner. I really hope it all gets resolved for you very soon.

Have a great day.

 

[gilyak]

anna, here is what i've got from 6 different computers from 6 different locations in dublin. different internet providers, as well, at least, three different providers. for a month, anna, for a whole month!

and here is what suppose to be on the page

are you surprised, that i brought the page down for maintenance?
don't mind sub domain, i have a files in the / folder

---------- Post added at 01:20 PM ---------- Previous post was at 01:15 PM ----------

No, I do not "understand" why you made multiple posts about the same issue in a short period of time in incorrect areas of the forums. I consider what you did spamming the forums, but I am not going to debate the that with you. It was a violation of forum rules regardless of what particular term is used. And there is no need to quote forum rules or terms of service to me. I am very familiar with both.

I really am sorry you are having issues with your free hosting service and that you are not satisfied with the response to your issue, but please make your future support requests in a proper manner. I really hope it all gets resolved for you very soon.

Have a great day.

well, the multiply posts made to attract an attention. i knew that it breach of rules and i expected to be punished. it was a violation, indeed, no questions on that.
thanks, anyway

 

[callumacrae]

How are we meant to help you if we can't see the effected page?!

If the maintenance page is working, there probably isn't a problem with the server, it's your site.

~Callum

 

[Anna]

98% of the time, the problem is users abusing the servers, we've been fighting users uploading proxies at least 3 months now, and they are still an ongoing problem.
Each day we find a good bunch of them spread out on the servers, we suspend them as soon as they are found, but they often manage to cause problems for a bit before being suspended. The common ones are found by automatic scanners during file upload, but there's sadly still enough to cause a problem that slip by that.

Unfortunately Free hosting do suffer from problems caused by other users hogging the resources. We have a very strict resource usage policy, and we monitor and suspends those that go above the limits automatically.

We do not plan to move any users from Stoli to any of the other servers at this time. Just a note, the others are not problem free either.

I know there's plans to make some changes, which should reduce the problems, but there's no firm ETA for when that will be implemented. I also know it won't be until the current maintenance run is completed (clearing out inactive accounts).

Gonna point out another thing that you might not like, if stability is important, you should use a paid hosting service.

 

[gilyak]

anna, i really thinking of moving to paid hosting, but constant issues with free hosting turns me out of it.
if you cannot sort out the problems on free hosting, how can i be sure, that paid hosting will be any better? it is not a money issue, you have a very good 3 years plan and i really like it. if you could add a tree years domain registration to that package, so user would not need to re-register his domain every year, it would be a great package for the lazy old farts, like me.