proxy server Question

[michaelw1]

Dear x10hosting.com, In the free service plan that i have . can you turn the proxy server on and off? or do you use such a thing ?

Thanks for the help

 

[Dead-i]

Hi hamradi2,

Could you please clarify what you mean by "proxy server"? We do not allow proxies to be hosted on our hosting service.

Thank you,

 

[michaelw1]

Email from my Local library as by website was blocked from them
Hi Michael,


Just heard from Diane that you were wondering if you should broach the proxy subject with your hosting provider's support team. I absolutely would: ask them if they have any software configured in the package that you purchased from them that could be misconstrued as a proxy server, and if so, what it would take to turn that off.


Besides that, as I said earlier, we have added your website to our whitelist, but that only solves the problem for systems here in HMCPL. Hope you can find out what the issue is!


Regards,

Aaron

 

[Dead-i]

Hi hamradi2,

We don't have any kind of proxy servers running on our hosting service. However, if your website was blocked by a filter, it is possible that the filter is actually blocking the whole server rather than than just your website.

If this is the case, it is possible that another user is running a proxy server, which is why it has been blocked. We have strict regulations against users hosting proxy servers off our free hosting services and actively scan for proxy servers, though if one user slips by for a while, it is possible that the filter could detect the whole server as an open proxy and block it.

What software is blocking your website? Are you able to access http://xo3.x10hosting.com/ from the library?

Thank you,

 

[michaelw1]

When i was on public wi-fi yes . but if you use the computers the are monitored by the library the website was blocked . But the website is now on the library's white list .

 

[Dead-i]

Hi hamradi2,

I'm afraid we can't influence the company's decision. If there is a specific site that it causing it to be blocked, please email abuse@x10hosting.com

Thank you,

 

[michaelw1]

Hi hamradi2,

I'm afraid we can't influence the company's decision. If there is a specific site that it causing it to be blocked, please email abuse@x10hosting.com

Thank you,

Thank you for your help , I'll let them know all you have told me . Thanks again