Question about email from your service

[michaelw1]

Dear x10hosting support , I just got an Email from you say that my website http://www.hamradiotv.tk was going to be cut off due to no traffic . What is wrong with this picture My website is a public service website that gives people information on how to get there Amateur radio License , this website is liked to my facebook , Qrz callsign pages An other . I'm using wordpress which was your auto install . I would like answers as to why users are being sent emails about there website being removed info in there in data on these and traffic and people are going to them .

Thank you

 

[Dead-i]

Hi hamradi2,

On free hosting, our only requirement is that users log in to their account's cPanel at least once every 31 days. We don't monitor traffic for inactivity; instead we monitor your cPanel logins.

Thank you,

 

[michaelw1]

I just logged in to the cpanel now . So what do i need to do . this is like a book from a Library being over due..lol

 

[bdistler]

be sure to log in to your cPanel account each month - at [ https://x10hosting.com/sso/login/ ]

from x10hosting's TOS (Terms of Service)

7. Inactivity
Accounts found to be inactive are suspended for a 21 day period and then removed from our
servers (terminated). All data including any type of backup or stored information is removed
with the account. To prevent an account from being suspended for inactivity it is required
users visit the x10Hosting Account Portal located at https://x10hosting.com/sso/login/ at least
once every 30 days. Accounts must have a working website within 1 week.

 

[Dead-i]

I just logged in to the cpanel now . So what do i need to do . this is like a book from a Library being over due..lol

That's it. There is nothing else necessary for you to fulfill the inactivity requirement, as the email you received was just a warning. Once you login, you will not need to login again for another 31 days.

Thank you,

 

[michaelw1]

be sure to log in to your cPanel account each month - at [ https://x10hosting.com/sso/login/ ]

from x10hosting's TOS (Terms of Service)

7. Inactivity
Accounts found to be inactive are suspended for a 21 day period and then removed from our
servers (terminated). All data including any type of backup or stored information is removed
with the account. To prevent an account from being suspended for inactivity it is required
users visit the x10Hosting Account Portal located at https://x10hosting.com/sso/login/ at least
once every 30 days. Accounts must have a working website within 1 week.

Thank you I will put a note in my day planner