reactivation of site

[staipa]

Hello! My site http://provestaipa.x10hosting.com/ is deleted becaus I don't have use this for many time.

What can I do for reactivate it?

"Boss Is The Best" ask me "Your hosting account is probably terminated after 10 days in suspension state...
You are Welcome to create a new account with same domain (if available)"

It's, my account is terminated but in registration form for hosting account (http://x10hosting.com/signup.php) is required an mail address and if I insert my mail the system respond " The email address you have supplied is not available.".
I think that is because in this registration form system try to create also an account for forum.
What can I do?

Thanks

 

[Zubair]

Please use a different email account.

 

[Zubair]

To use your Existing forums account post your username and password in mentioned area in step 5...

 

[Anna]

Sometimes the old e-mail address lingers behind in the system even though the account is deleted, if you do not have an alternative e-mail address to use we must create the account manually, which often takes longer as that is done through support ticket.

With the launch of the new account panel and backend (see http://forums.x10hosting.com/news-announcements/110021-latest-news.html for more info) this problem should be sorted.

 

[staipa]

I see this screen...

 

[staipa]

This is an absurdity... I can change my mail addres but is an absurdity...

 

[Zubair]

This is step 3... Above i am taking about step 5...

Use a different email then your previous. and your account will created

 

[Anna]

it's a bug, one that we are aware of and that should be fixed when the new backend is live.

I think you can actually by pass it by clicking "step 4" in the left hand menu instead of "Confirm account data" once the data is filled in.