Recover deleted account

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itpreci2

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I have account associate with

itprecisionrecruit.x10host.com was deleted because of inactivity.

I re registered again today with same email.

Now when I try to add the old domain back.

I got


Unable to add the domain name − Could not determine the nameserver IP addresses for “itprecisionrecruit.com”. Please make sure that the domain is registered with a valid domain registrar.

I am pretty sure the domain is still valid and point to x10.

Could u please help? Thanks.
 

itpreci2

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Or could u please recover the old account for me?

I am a little bit over 20 days.
 

Dead-i

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Hi itpreci2,

Accounts are usually terminated after 21 days of inactivity. However, an issue with our account system meant that your account was terminated earlier than usual.

Although we usually wouldn't restore accounts, I'm willing to make an exception in this case. I have found a backup of your account, but it looks like you have already created a new account. I would need to delete your new account (itprecis) before restoring your files. Are you happy for me to do this? :)

Thank you,
 

itpreci2

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More than happy for you to do that. Thanks!


Hi itpreci2,

Accounts are usually terminated after 21 days of inactivity. However, an issue with our account system meant that your account was terminated earlier than usual.

Although we usually wouldn't restore accounts, I'm willing to make an exception in this case. I have found a backup of your account, but it looks like you have already created a new account. I would need to delete your new account (itprecis) before restoring your files. Are you happy for me to do this? :)

Thank you,
 

Dead-i

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Hi,

Your account has been restored. :)

Thank you,
 

Dead-i

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Hi psychima,

Unfortunately your account was terminated 38 days ago, on the 21st July 2015, after 31 days of inactivity and a subsequent 21 day suspension period. I'm sorry, but I cannot restore your account. Please feel free to create a new account if you wish.

Thank you,
 

ingresos

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Hi psychima,

Unfortunately your account was terminated 38 days ago, on the 21st July 2015, after 31 days of inactivity and a subsequent 21 day suspension period. I'm sorry, but I cannot restore your account. Please feel free to create a new account if you wish.

Thank you,

Hi Admin,

Can you please help me to recovery it?:
Expirated today I didn´t know after 21 days inactive was suspension, I sign up again but not can recovery my old website is too much work for lose it, please help me? :-(
 

googelle

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I had an old website for my game studio I created a new account using the same email now I can't access the old account anymore and I need to update the website help me :cry::cry::cry::cry::(:(:(:(

Apparently my account name is still the old one because it says my username is googelle which was my old username
 

wooprapp

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Hi psychima,

Unfortunately your account was terminated 38 days ago, on the 21st July 2015, after 31 days of inactivity and a subsequent 21 day suspension period. I'm sorry, but I cannot restore your account. Please feel free to create a new account if you wish.

Thank you,
HEY ETHAN, PLEASE CHECK OUT MY POST. I NEED SOME SUPPORT, LIKE... LEGIT.
MY ACCOUNT COMPLETELY BOXED. 500 EVERYWHERE.

https://x10hosting.com/community/threads/emergency-account-500-internal-error.206001/
 

wooprapp

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Also, for anyone dealing with a locked/suspended/terminated account.

I've learned (in the past unless they fixed it) they keep everything.
If you set a domain name to the account, it'll forever be set to that account even if it's deleted unless you removed it before deleting.

If you've used the username before (again, in the past) you're never going to be allowed to use that username again.

That's just how these free hosting providers work, after you've been messing around with them so long you learn all the methods to build yourself around them so you'll always be able to control your stuff (other than internal server errors).
 
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