Actually, kenny9, I created a new post for this specific issue. It has been made separately.
2 weeks ago I decided to start a new website. It's been on hold that whole time because of this issue. I don't mind waiting but since it's not an issue I can realistically ever solve on my own and since it's an error x10hosting gave it would be nice if they provide a solution to it. Also, since the only reason the error occurred is because I was following x10hosting guidance it would seem beholden to them to make sure the advice they give works.
I know it sucks that things don't work, but since I don't control the process all I can do ask and keep asking in the hope of receiving an answer.