Resolved Request For Delete/Add Service

HaxorSistZ

HaxorSistZ

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Hello x10 community!

I am a x10hosting user and i did a mistake which i explain in my last thread. Now i want to delete my existing service so i can order again. It will be a solution for my current problem. Is it possible?

What Issue I created or facing right now:

Few days ago accidently i deleted whole folders under My Files directory. Then i created them manually and it working well until i start using mysql on my website.

It is showing 500 ERROR. and i believe its cause for my action. I Already tried deleting .htaccess,. remove and add domain etc.
 
Anna

Anna

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It is likely some permissions got messed up from what they need to be when you re-created folders.

It is indeed possible to terminate the current and allow you to recreate the service, it may even be the best solution to ensure everything works properly.

Before I do so, please confirm you have all backups you may need from the account.
 
HaxorSistZ

HaxorSistZ

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Anna said:
It is likely some permissions got messed up from what they need to be when you re-created folders.

It is indeed possible to terminate the current and allow you to recreate the service, it may even be the best solution to ensure everything works properly.

Before I do so, please confirm you have all backups you may need from the account.
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Hello!

I already did all back ups.. just delete it. Thank You
 
Anna

Anna

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You can request a new service when it says terminated (you'd actually get an error if you attempted prior saying you can't have more services)
 
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