requesting unsuspension

[usjoseH]

Hi, X10 hosting staff.

For some reason I don't know, my account was suspended. Please, tell me the reason why my account has been suspended and/or, please unsuspend it. I've been trying of posting this ticket, but the server hasn't allowed me to do so.

Thank you very much. For these years of uninterrupted service.

UsjoseH

 

[Anna]

There is no hosting account linked with the forum account you are posting from, could you please provide the domain of the account?

 

[usjoseH]

Hi, Anna. I'm glad to know again from you.

Since I can't get to CPanel, I'can't read my x10 domain. I was generally using a parked domain for accessing the webpage. It is www.candance.tk. I hope this will be of help to link to the x10hosting domain. Account ID is 7985. Should I write here the email associated with the account?

God bless you.

usjoseH

 

[Anna]

I was able to find the account using that domain, we can search with a variety of information to find accounts, domain is usually the least sensitive information in a public environment which is why we most often ask for that.

I also found out that you do in fact not have an x10hosting domain, your main domain is a co.cc one which I believe is rather non-functional as a service nowadays.

I have unsuspended your account.

For the record, the forum account that is linked with your hosting account is: candancegroup93 please use that for support in the future as that makes it easier for us to find the account directly.

 

[usjoseH]

Hi, Anna.

Thank you very much for your help. I wish that every aspect of you life is filled with abundance of Happiness, health and prosperity.

God bless You.

José