Restore suspended or deleted domain

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lchrwand

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My domain has been suspended or deleted. Is it possible to restore it? It is lchrwanda.org, a charity to support 12 Rwandan orphans. I would much appreciate a response. Thank you.
 

Anna

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I do not see your account as being suspended at this time. Please note that any and all support regarding suspension would be done through your account portal by opening a suspension appeal, and I assume you did so since the account was unsuspended on June 24th.

I did a quick check, and if you go to the filemanager in cPanel you will see a folder public_html_compromised, that would be where your files are located, and this would have been detailed at the time you were unsuspended as well.

Before you put those files back online you would need to make sure they are secure and all malicious code is removed since they are compromised files that lead to your account being suspended in the first place.
 
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