Resolved Restoring my account...

[gflash76]

I think I know the answer to this one, but imma soft pitch it anyways... LOL.

I understand that the purge has already commenced, but I was hoping if there was someway to restore my account or would I need to sign up again as a new member??

Juanjosenyc@hotmail.com is the email on file.

 

[Anna]

The last note of login I see on your account is from January 2018. That account was then deleted on March 5th 2018.

This means your account is not part of the ones we are able to restore.

If you know you have a more recent account, please let us know under which domain you set that one up so we can check further. This forum account might just be linked on an old account while you have a newer under another name.

 

[gflash76]

Well, I think that's when I was last fully able to be on here. The old account was under thearochos.elementfx.com. I had not signed up for one since then, so I'm assuming that it has been wiped from your system. No worries. At the very least, I can still log into these forums.

 

[Anna]

Yeah, you are welcome to hang around

We hope that we can allow new accounts fairly soon, but development has been a bit impacted by the COVID-19 and has been delayed further.