Self-Unsuspension Difficulties

Status
Not open for further replies.

aphiliac

New Member
Messages
10
Reaction score
0
Points
0
Hello,

I'm currently on Chopin and have been suspended for inactivity since July 16. I understand that Chopin recently went through a restoration of accounts after some upgrades and that suspended accounts won't be restored unless manually requested. So I submitted an unsuspension request last week after I read that all normal accounts had been restored. But it seems my account is still suspended. An error code keeps appearing:
"A system error occurred while processing this action.
Error Code: 1938AD7F"

I'm hoping someone can help with me this issue. Thanks in advance!
 

Jarryd

Community Advocate
Community Support
Messages
5,534
Reaction score
43
Points
48
Hello,

I have restored your account from our backups, please allow up to 24 hours for it to be fully operational. If you have any issues please feel free to re-open this ticket by going to the "administrative" button at the top of the original post.
 
Status
Not open for further replies.
Top