Resolved Server 500 error

[photoguy]

I am getting a webpage unreachable 500 error.

Research says that I need to rename my .htaccess file. However, I do not see it, or a way to show hidden filled.

I also cannot locate a method to change the display theme.

Any information would be helpful.

 

[Anna]

Error 500 is also common with a scripting problem, could possibly be due to wrong php version being set, by default users have php 7.2 but can chose both newer and older versions if needed (under extra features).

Information about the cause would likely be found in the error log that you can find under "System info & files -> Site Summary / Statistics / Logs".

As for changing the display theme, that would be found if you click your name in the upper right and chose "Skin options". Though I suspect you are looking at the old basic/x3 theme switch that you could see before, this us no longer an option since we moved from cPanel to DirectAdmin.

 

[spacresx]

Research says that I need to rename my .htaccess file.

that suggestion would be used as a means of troubleshooting an issue,
because sometimes people get syntax errors in the code they add to an
htaccess file, causing the 500 error.

i just wanted to point that out about the .htaccess file.

but as Anna said, there is other possible reasons.