SESSION problems - Unable to create a $_SESSION

[cursus-team17]

Edit : I'm on Lotus Server, and someone else mentionned this error today :wink:

Hi everybody,

Firstly, I posted a thread about SQL problems.
But after looking to this error, our team conclued that SQL wasn't the problem...

The problem is : $_SESSION.

When users try to connect, if their password and username match, a $_SESSION['username'] is created.
They can connect without problems, most of the time.
Our security system check on all our pages that the $_SESSION['username'] exists; if it doesn't, the user is redirected to the index.

Sometimes, when they browse our sites, users are redirected (it means that $_SESSION['username'] doesn't exist anymore...)
And after that, they can't connect for a while...:frown:


So, the problem is that the $_SESSION superglobals crashe, and it is very annoying.


Please, find a solution ASAP.
Without $_SESSION, my website does NOT work...

Thanks,
Best Regards,

Cursus Team Manager

PS : sorry for my English, i'm French :smile:



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EDIT : We've tested our site with IE (not a very fast browser ), and ... it works !
But there is an other problem : our site isn't built for IE, because we need CSS, and it doesn't work on IE !
So, I conclude that the problem is that $_SESSION coming from Lotus Server don't work on some browsers (Chrome, Firefox).
Please, fix the problem, lots of people use Firefox, they can't access our website !

---------- Post added at 04:44 PM ---------- Previous post was at 11:16 AM ----------

Please help ! There isn't SESSIONS anymore on my website, I can't do anything !

---------- Post added at 09:22 PM ---------- Previous post was at 04:44 PM ----------

Impossible to get an answer...
X10 services are well, but this is a BIG problem, and lots of members mentionned it
It's very annoying, it is getting on my nerves !
So please, FIX IT ASAP !
If $_SESSION doesn't work, my website doesn't work !

Please, do something :wink:

Regards

 

[Livewire]

I double-checked with admins, this isn't something the server would be causing. Evidence of this is that it's working in IE but not chrome/firefox - the server doesn't know or care what the browser is, it just processes the page and sends it to the client.

Since I'm not that experienced with sessions though, I'm not sure what could potentially cause the issue, but I've not heard of a server misconfiguration only affecting a specific browser in this fashion.

 

[cursus-team17]

Thanks for your answer
This firstly happened twice a week but now it's every 10 minutes so i think the server is the problem (because i didnt modify anything)

Please help !
Regards

 

[cursus-team17]

Here it strikes again !

Hi,

Others members told it today : Lotus Server is encountering $_SESSION problems !
My users can not connect to my website, or just for a few minutes.
This is a big problem :frown:

If no one can do something, i'll leave x10 for an other hosting company.
I hope i won't do this, because i love x10, but if no one solves problems when there are problems ...

Please, do something, my website can't run without SESSION.

Thanks,
Good Night from France :smile:

Best Regards

---------- Post added at 09:16 PM ---------- Previous post was at 09:11 PM ----------

I've checked a few things... And i realized that the problem would be the time that the PHPSESSID cookie take to expire, because when i erase my cookies, i can connect, for the next two minutes. Then i erase it again, and again...
So i think that the server doesn't allow the correct time for the cookies it generates !
If someone could be looking after this it would be nice

 

[cursus-team17]

This isn't very nice...
Community support doesn't mean anything !
When you've got a problem, no one can help you !
I thought they were admins to solve problems !!!

I repeat it again and again, until someone answers me :
$_SESSION expires too fast ! Everything was working without problems one week ago, but now this is a VERY BIG MESS !
I checked, the browser isn't a problem, the error happen on EVERY browser, and every time !

The PHPSESSID cookie isn't well configured, because it expires too fast !

Please, fix this problem, i'm fed UP !

I loved x10 before, because there was no problems usually, but when there are problems, impossible to get an answer ...

But now x10 drives me crazy, i'm fed up !


Please, could you fix the problem ASAP, i think it's a big problem




Je vous prie de recevoir l'expression de mes salutations les plus distinguées :biggrin:

---------- Post added at 07:54 PM ---------- Previous post was at 07:52 PM ----------

Hey, i've test : $_SESSION variables work for ... 1min 50 seconds !!!!
So, I THINK THERE'S A PROBLEM !!!!

 

[Dead-i]

Sorry for any inconvenience caused while attempting to receive answers using our support system. With hundreds of support tickets submitted every week, it is difficult to manage them. A new support system is currently being developed that should fix these problems.

Lotus is currently experiencing some issues related to file size, which is causing some services to become temporarily unavailable. I hope this will be fixed soon - unfortunately I do not have an ETA for the matter.

Thank you for using x10hosting, and once again sorry for any inconvenience caused

 

[cursus-team17]

Hi,
Thank you very much
There's no problem, i understand you've got many tickets to manage

I was just fed up because i couldn't get an answer

Thanks again, now i know
I'll be patient !

Hope the problem will be fixed soon


Thanks a lot,

Cursus Team Manager :smile:

 

[Skizzerz]

Are you still experiencing this issue?