Resolved Site Down... "Apache functioning normally"

[magicale]

Hi, My site has been down for days. I can't log in to the control panel and the site is just displaying the message
Apache is functioning normally
Can you help?

 

[garrettroyce]

I will request an administrator look into your account. You have not signed in for 3 months, and the requirement for x10Hosting free is one login every 30 days. Accounts with no login after an additional 21 days are terminated and deleted. This is what happened to your site. Backups were made because of the unrelated transfer to DirectAdmin, but those backups are now being deleted since the transfer has complete for a long time now. The admin team will advise you of your account status when they see this post.

 

[Anna]

I have restored your account.

Please make sure you login at least once every 30 days going forward to ensure the account stays active.