Site is down... and wants me to relink username...

[Zdroyd]

I have been gone (from the internet) all summer, and when I came back my site was down...

In order to fix it I logged on to my x10hosting Account and it asked me to "LINK ACCOUNT" I typed in my User name and all I get is an error.

"An Error Has Occurred
The hosting username you specified does not exist."

I do not understand what this could meen, ,y site has been up before...

 

[Scott]

Your account was most likely terminated for inactivity.

 

[Zdroyd]

... Really ...

So how do I get it back up?

 

[tnl2k7]

All of your files and databases will have been removed if it was terminated. If you give me your cPanel username, I'll be able to check to see if it was terminated. So, what was your cPanel username, and were you on AdFree or AdEnhanced?

-Luke.

 

[Zdroyd]

AdEnhanced, and my user name is the same as mine here: Zdroyd

Also I do not mind if all my files where lost, I have backups (I'm not a Newb)

 

[Jarryd]

Hello, your website was terminated for inactivity, it's good you have backups though. We do recommend all users keep backups of their sites in case anything happens. Please if you would like to, re-create your account, but first go here: http://x10hosting.com/logout

Then sign up for a new account and upload your backup. Thanks.