Site says hosting account is suspended. Control panel says it is not.

[simon henshall]

Hi there,

I tried accessing my site www.simonhenshall.co.cc today, and it redirected me to staff.x10hosting.com/suspended.page stating that my x10hosting account had been suspended.

This site is on x10hosting account 'obsidian', on the Chopin server, which through the control panel says I am not currently suspended and does not give me the option of unsuspending myself.

Nearly every one of my suspensions to date have been for high system resource usage, so I believe that will be the reason for the suspension if that helps.

If you could please check to see if there have been any recent issues in my account that would be much appreciated.

Cheers!

 

[Anna]

Should be sorted now, looked like the unsuspension wasn't completed, leaving the redirect command behind.

 

[simon henshall]

Fixed! Thanks very much!